Support
Contact Us
We are a small team and we answer every message ourselves.
What to contact us about
| Topic | How to reach us |
|---|---|
| Billing, refunds, cancellations | support@listifypdf.com - subject "Billing" |
| A bug or something not working | Feedback form - choose "Problem" and attach a screenshot |
| Template requests and ideas | Feedback form - choose "Template Request" |
| Privacy, data access or deletion | support@listifypdf.com - subject "Privacy request" |
| Everything else | support@listifypdf.com |
Before you write
Many questions are answered instantly in the Help Centre - it covers templates, photos, billing and PDF quality.
Helping us help you
Including these details usually gets your issue solved on the first reply:
- The email address on your account;
- What you expected to happen, and what happened instead;
- The template name, if it relates to a specific brochure;
- A screenshot, if something looks wrong;
- Your device and browser (for example "iPhone, Safari").